Browsing Graduate School of Business by Title
Now showing items 1-20 of 52
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Addressing teacher demotivation in public secondary schools: a case of selected schools in Lusaka District
(University of Zambia, 2020)Motivation as a concept, is an essential element, which if well executed could enhance performance and commitment among teachers, especially in public secondary schools. While teacher motivation is of paramount importance, ... -
Addressing the effects of procurement procedure breaches in Higher Learning Institutions: a case of the Lusaka Apex Medical University in Zambia.
(University of Zambia, 2020)This study is aimed at addressing the Effects of Procurement Procedure breaches in higher learning Institution. This was a case study of Lusaka Apex Medical University in the City of Lusaka. Due to these breaches, it was ... -
Adoption of internet banking services by corporate customers for forex transactions based on the tra model – a case of fnb industrial branch
(The University of Zambia, 2020)he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are ... -
Applying an integrative model in predicting financial irregularities in Chibombo district
(The University of Zambia, 2020)Chibombo is a new district which was not expected to have a wide range of financial irregularities following staff having been trained in Financial Administrative Management Systems in the public sector. These irregularities ... -
Assessment of customer retention at hostels board of management (hbom) for Longacres lodge in Lusaka, Zambia
(The University of Zambia, 2020)Customer retention is key to successful operations of any business. It contributes to revenue creation and helps to build the image of an organization. Unfortunately, Longacres Lodge has lost a considerable number of ... -
An assessment of quality of customer service provision and satisfaction at Lafarge Zambia plc
(The University of Zambia, 2020)This study was undertaken to assess the quality of customer service provision to Lafarge. The specific objectives were to establish the quality of customer service provision at Lafarge based on the SERVQUAL model, and to ... -
Assessment on the impact of IFMIS on the Procurement process in the public sector (A survey of ministry of finance, works and supply and anticorruption Commission)
(University of Zambia, 2019)Progressive governments around the world aim at having efficient Public Finance Management in order to efficiently manage resources and maximize on opportunity costs associated with Public Procurement. The Government of ... -
Bridging departmental communication gaps in quasi-institutions: a case study of Zesco limited
(The University of Zambia, 2020)Communication is seen as the key factor in the success of any organization but when it comes to effective communication, there are certain barriers that every organization faces. Large organisations have deficiencies in ... -
Causes and effects of failure to file annual returns with PACRA. a case of companies limited by guarantee in Lusaka
(University of Zambia, 2020)Companies are required by the Companies Act No. 10 of 2018 to file annual returns with the Registrar of companies within ninety (90) days following the year end. However, most companies do not comply with this requirement. ... -
Causes and effects of suppliers’ failure to meet orders on time: a case of food reserve agency.
(University of Zambia, 2020)This research articulates the Causes and effects of suppliers’ failure to meet orders on time at FRA for the crop marketing requisites. It was discovered that some of the challenges faced in the supply chain are supply and ... -
Challenges of performance management systems implementation in selected Zambian Public Institutions
(The University of Zambia, 2020)Employee Performance Management Systems are an important element of any organization in today’s competitive business environment where organizations are constantly working to improve their performance and profitability. ... -
Challenges of savings on Credit Unions in creating wealth. a case study of Zambia Army Savings and Credit Union
(University of Zambia, 2020)Cooperatives play a significant role in the country‟s economic growth, job creation and poverty reduction. Hence, the number of registered Cooperatives in Zambia has been growing very fast. However, the main challenge is ... -
Determinants and sources of reputational risk at the university of Zambia: a functional pragmatic approach
(University of Zambia, 2019)The study sought to understand reputational risks at the University of Zambia (UNZA) and explore measures to strengthen reputational risk management at the institution. The researcher adopted a pragmatic view in conducting ... -
Determinants and sources of reputational risk at the university of Zambia:a functional pragmatic approach
(The University of Zambia, 2020)The study sought to understand reputational risks at the University of Zambia (UNZA) and explore measures to strengthen reputational risk management at the institution. The researcher adopted a pragmatic view in conducting ... -
Determinants of loan defaults in financial institutions in Zambia: bank employees’ view
(The University of Zambia, 2019)The current study investigates bank employee’s perceptions of the importance of the determinants of non-performing loan (NPL) in Zambia’s banking sector. The espoused critical factors in the study were identified based on ... -
Determination of sediment water quantity and quality for SWAT modeling of sedimentation in the Makoye reservoir, Southern Province, Zambia
(University of Zambia, 2020-10-15)Reservoir sedimentation is one of the temporally and spatially distributed challenges facing managers of small reservoirs today. Fluvial system formed the geomorphological plinth of the study. The study was motivated ... -
Developing an ideal turn around time – a case of the Zambia public procurement authority
(University of Zambia, 2019)This study is aimed at developing processes that could mitigate bottlenecks and develop ideal lead times for the public sector procurement system. This was a cross-sectional functional pragmatic study design employing ... -
Developing an information systems (IS) acquisition, development and implementation framework (ADIF) in Zambia
(The University of Zambia, 2019)The value expectations of Information Technology (IT) for socio-economic and human development in developing countries have been high, but the real benefits and the positive impacts have been somewhat disappointing. Most ... -
The development of mobile money operators: implications for Zanaco mobile banking customers in Lusaka
(The University of Zambia, 2020)The growth of Mobile Money Operators (MMOs) as providers of financial services has affected the way bank customers conduct their transactions in Zambia. The study appraised the development of MMOs in Zambia on the population ... -
E-learning:an evaluation on the implementation of the university of Zambia's graduate school of business blended programme and challenges faced by the student/administration
(The University of Zambia, 2019)The University of Zambia introduced blended learning in various programmes under the Graduate School of Business in 2015. These programmes were scheduled to run for 18 months with students choosing to be either on Blended ...
