Browsing Graduate School of Business by Title
Now showing items 1-20 of 87
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Addressing challenges in accessing finance by small and medium enterprises (SMES) in Zambia: a pragmatic approach.
(The University of Zambia, 2022)The objective of the study on ‘Addressing Challenges in Accessing Finance by Small and Medium Enterprises (SMEs) in Kitwe District of Zambia, was to examine the constraints experienced by SME owners in their quest to access ... -
Addressing factors affecting fire insurance uptake: a case study of Makeni residents in Zambia at household level.
(The University of Zambia, 2021)This study addressed factors affecting fire insurance uptake at household level among Makeni residents in Lusaka, Zambia. In carrying out this study, a survey was conducted. The target population was the residents of Makeni. ... -
Addressing teacher demotivation in public secondary schools: a case of selected schools in Lusaka District
(University of Zambia, 2020)Motivation as a concept, is an essential element, which if well executed could enhance performance and commitment among teachers, especially in public secondary schools. While teacher motivation is of paramount importance, ... -
Addressing the effects of procurement procedure breaches in Higher Learning Institutions: a case of the Lusaka Apex Medical University in Zambia.
(University of Zambia, 2020)This study is aimed at addressing the Effects of Procurement Procedure breaches in higher learning Institution. This was a case study of Lusaka Apex Medical University in the City of Lusaka. Due to these breaches, it was ... -
Adoption of internet banking services by corporate customers for forex transactions based on the tra model – a case of fnb industrial branch
(The University of Zambia, 2020)he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are ... -
Aircraft spares supply chain management for the aviation industry in Zambia based on the CIPS purchasing and supply management (p and sm) model
(The University of Zambia, 2019)The overall objective of the study was to identify the challenges faced by the aviation industry in procurement of the aircraft spares and come up with possible solutions based on the CIPS Purchasing and Supply Management ... -
An analysis of online banking on customer satisfaction in commercial banks based on the TRA model : a case study Stanbic main branch.
(The University of Zambia, 2022)Across the globe, the banking industry has evolved over the past decades in the areas of technology and one of such areas is online banking. The convenience, easy access, and acceptable means of transacting in the customers ... -
Applying an integrative model in predicting financial irregularities in Chibombo district
(The University of Zambia, 2020)Chibombo is a new district which was not expected to have a wide range of financial irregularities following staff having been trained in Financial Administrative Management Systems in the public sector. These irregularities ... -
Assessing the effect of construction delivery and lead time on the performance of local road contractors in Lusaka district, Zambia.
(The University of Zambia, 2021)Contactor's expertise and performance plays an important role in successful delivery of a project. While clients want to make the best decisions in selecting the right contractor for the job, a clear understanding of the ... -
Assessment of customer retention at hostels board of management (HBOM) for Longacres lodge in Lusaka, Zambia.
(The University of Zambia, 2020)Customer retention is key to successful operations of any business. It contributes to revenue creation and helps to build the image of an organization. Unfortunately, Longacres Lodge has lost a considerable number of ... -
Assessment of effective communication in international schools in Lusaka based on BERLO'S SMCR MODEL.
(The University of Zambia, 2021)Communication is important in an organization because it enables the organization to give information to both the internal and external public. Although communication is at the heart of the school life there are communication ... -
An assessment of quality of customer service provision and satisfaction at Lafarge Zambia plc
(The University of Zambia, 2020)This study was undertaken to assess the quality of customer service provision to Lafarge. The specific objectives were to establish the quality of customer service provision at Lafarge based on the SERVQUAL model, and to ... -
An assessment of the effect of service quality (sq) on customer satisfaction (cs) in mobiile service delivery : a case of airtel Zambia.
(The University of Zambia, 2021)Ideally, any organisation must endeavour to meet the demands of clients in order to favourably compete with other organisations. Therefore, there is need to move with time through rebranding of the image of an organisation. ... -
Assessment on the impact of IFMIS on the Procurement process in the public sector (A survey of ministry of finance, works and supply and anticorruption Commission)
(University of Zambia, 2019)Progressive governments around the world aim at having efficient Public Finance Management in order to efficiently manage resources and maximize on opportunity costs associated with Public Procurement. The Government of ... -
Bridging departmental communication gaps in quasi-institutions: a case study of Zesco limited
(The University of Zambia, 2020)Communication is seen as the key factor in the success of any organization but when it comes to effective communication, there are certain barriers that every organization faces. Large organisations have deficiencies in ... -
Causes and effects of failure to file annual returns with PACRA. a case of companies limited by guarantee in Lusaka
(University of Zambia, 2020)Companies are required by the Companies Act No. 10 of 2018 to file annual returns with the Registrar of companies within ninety (90) days following the year end. However, most companies do not comply with this requirement. ... -
Causes and effects of suppliers’ failure to meet orders on time: a case of food reserve agency.
(The University of Zambia, 2020)This research articulates the Causes and effects of suppliers’ failure to meet orders on time at FRA for the crop marketing requisites. It was discovered that some of the challenges faced in the supply chain are supply and ... -
Challenges of performance management systems implementation in selected Zambian Public Institutions
(The University of Zambia, 2020)Employee Performance Management Systems are an important element of any organization in today’s competitive business environment where organizations are constantly working to improve their performance and profitability. ... -
Challenges of savings on Credit Unions in creating wealth. a case study of Zambia Army Savings and Credit Union
(University of Zambia, 2020)Cooperatives play a significant role in the country‟s economic growth, job creation and poverty reduction. Hence, the number of registered Cooperatives in Zambia has been growing very fast. However, the main challenge is ... -
Compliance with burns treatment protocol by nurses at Kabwe central hospital, Kabwe, Zambia.
(The University of Zambia, 2022)Annually, burns result in more than 7.1 million injuries and more than 250,000 deaths worldwide, with the vast majority being in low and middle income countries. In Zambia, at Kabwe Central Hospital, burn trauma is one of ...
