An assessment on the implementation of performance management in Jesuit owned institutions: a case study of St Ignatius college.
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Date
2024-01
Authors
Mpelo Saulo and Daka Harrison
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Recent Research in Commerce Economics and Management
Abstract
The purpose of the study was to assess the implementation of performance management in Jesuit owned institutions. The following objectives informed the research; to determine the influence of performance management process on staff motivation, and to propose measures to improve performance management in Jesuit owned Learning institutions. This research applied a mixed approach that used a descriptive design. The study employed a non-probability purposive sampling on teachers found at St Ignatius College and management. In-depth interviews were done among, Principal, Vice Principal, Heads of Departments, and the Jesuit Provincial office. Data was generated using structured questionnaire, review of documents and interviews. Document analysis was also used to
verify documented information that was needed as supportive evidence in the study. It was then analyzed by means of applying thematic analysis techniques based on emerging themes from the study. The study revealed that implementation of performance had commenced with various gaps requiring management attention. The study further revealed that in many instances, the designing, agreeing and reviewing of performance management had gaps including the failure to provide reasonable feedback on the performance of the employees. Thus supervisors preferring to be more subjective in the process to avoid being questioned and at many instances employing central tendency rating methods. The study recommended the need for schools to ensure that the managers and immediate supervisors are empowered and schools to implement consistency performance bonus awards to deserving employees. The study further recommended the need for management to cascade the strategic objectives to the departments for their extraction of performance objectives
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