The workers' satisfaction and nature of work environment among Zambian workers under ZIMCO group of companies

Abstract

This study examined and assessed the sources of workers' satisfaction in relation to the factors in the work environment among Zambian workers who are under the ZIMCO group of companies. A random sampling of organizations under ZIMCO was, used. This is. that names; of all organizations, under ZIMCO were written on small papers; and put in a tin and then randomly picked with replacement.. Only five organizations were picked. These were as follows: Postal and Telecommunication Corporation (PTC); Zambia Electricity and Supply Corporation (ZESCQ); Refined Oil Products (ROP) (.1975) Limited; Nitrogen Chemicals of Zambia "(NCZ) and Chilanga Cement Limited. The study used a weighted strati field sampling and interviewed 194 workers; from the five organizations drawn as follows: 80 were unskilled workers:, 70 were semi-skilled workers, 33 were skilled workers, and 11 were professional workers. The study found that the majority of workers regard material factors as sources, of their satisfaction, while non-material factors were regarded as sources of satisfaction by the majority of the professional workers more than the other levels of occupation. The objective of the study was to provide insights into how management can look at the needs of workers. The findings could be used by both parastatal and private organizations. It could be used also as a future reference because few related studies have been carried in Zambia.