Chitumbo, Eness. M. Miyanda and Chewe, P. 2015. ‘Social Media Tools for Library service delivery in Higher learning Institutions: Case of University of Zambia and National Institute of Public Administration Libraries.
Chitumbo, Eness M. Miyanda
MetadataShow full item record
This research paper investigated how social media tools (SMTs) can be leveraged to market library services by libraries in higher learning institutions. Questionnaires and interview guides were used in the data collection process from two academic libraries in Zambia, namely; the University of Zambia (UNZA) and National Institute of Public Administration (NIPA) Libraries. Data analysis was done using Statistical Package for Social Science (SPSS) and content analysis. Findings indicate that both librarians and students only used social media for social networking purpose. The study further noted that there were a number of potential challenges such as limited Internet access points, poor Internet connectivity and Lack of awareness of some exiting SMTs by most librarians and users. These need to be resolved for the use of SMTs to be successful. However, nearly all the participants acknowledge the value in using SMTs in library service delivery and hence supported its adoption.
CitationChitumbo, Eness. M. Miyanda and Chewe, P. 2015. ‘Social Media Tools for Library service delivery in Higher learning Institutions: Case of University of Zambia and National Institute of Public Administration Libraries.’ Research Journal of Library Sciences, 3(5), pp.1-7. ISSN: 2320 – 8929
Research Journal of Library Sciences
- Main Library 
Showing items related by title, author, creator and subject.
The effect of using computer-based library management system on information provision in University libraries:The case of University of Zambia Library Nganga, Precious W.The study used a case study to assess the effect of using computer-based library management system (LMS) on information provision at the University of Zambia library. Respondents comprised librarians (n=19), academic staff ...
Preservation and Conservation of Library Materials, Techniques and Practices: A Case Study of the University of Zambia Libraries Shameenda, Kimbo Lemmy (2011-11-16)This research investigated preservation and conservation of library materials, techniques and practices in the University of Zambia Library and its two branches: the Medical Library and the Samora Machel Veterinary Medicine ...
Delhi University and Jawaharlal Nehru University Libraries,India;and University of Zambia and Copperbelt University Libraries,Zambia:a Ccomparative study Zulu, Paul (2010-12-06)This study examines the status in terms of general activities,facilities and services of four University of Libraries namely Delhi University and Jawaharlal Nehru University libraries in India,and University of Zambia and ...