Assessment of the security systems in selected libraries of higher learning institutions in Zambia.

Abstract

ABSTRACT Security issues in libraries include theft of library materials, the mutilation or vandalism of library resources and dealing with disruptive patrons. Therefore, the purpose of this study was to investigate security measures implemented to prevent theft of library resources and other disruptive vices in selected libraries in Zambia. Specifically, the study investigated the types of security problems being faced by higher learning institutions libraries in Zambia; it also investigated security measures higher learning institutions libraries have put in place to mitigate against security problems libraries are facing and assessed the effectiveness of the security systems used by these libraries. An exploratory study approach was adopted for this study and employed the qualitative method. A purposive sampling technique was used to select the respondents. The data elements from selected academic libraries were the librarians’/deputy librarians, the information systems librarians/IT managers, and circulation librarians. There were 15 libraries under study and were drawn from three provinces; namely; Lusaka, Central and Copperbelt provinces. The sample included libraries drawn from both public and private higher institutions of learning. The basic criteria for selecting libraries was that the institutions should have fully established libraries manned by personnel with a minimum qualification of a Bachelor’s degree in library studies (BALIS). A total of 28 participants took part in the study. The research data was collected using interview guides; an observation checklist and a list of documents were collected, while data was analyzed thematically. The study revealed significant differences among higher learning institutions libraries in Zambia in applying the organizational security measures due to several challenges such as lack of security policies, incompetent staff and inadequate funds for security systems. However, some libraries have put in place security measures to protect their resources which include the installation of surveillance cameras, alarm system, 3M book detection system, generators, training of library staff and the use of security guards to man higher learning institutions libraries. The findings further revealed that half of the higher learning institutions libraries surveyed have deployed technological security measures but require improvement on organizational measures and maintenance of the security devices. This may be due to the over-emphasis on technology as the sole solution to security problems in these libraries. Therefore, the study recommended that security officers should be employed as a security measure since relying on technology alone will not solve the security problems effectively. Keywords: Library, security systems; library resources, security measures; information resources; Zambia