The influence of labour turnover on organisational performance: a case study of Mary Begg health services in Solwezi, Zambia.
Date
2022-06-20
Authors
Banda, Prudence Nitta
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Volume Title
Publisher
The University of Zambia
Abstract
The study examined the influence of labour turnover on organizational performance. Using a mixed research design in nature, qualitative data method was used to collect data by means of primary and secondary sources from a population of workers from Marybegg Health Services (KMH) in Solwezi, Zambia. The target population for this study was 160 and a sample size of 40 employees was used. Simple random sampling was used as it is easy to use and results are projectable. This means that every case of the population had an equal probability of inclusion in the sample.
The results of this study indicate that there are high levels of organizational performance among employees at the Marybegg Health Services (KMH) in Solwezi, Zambia. The study recommended that in order to achieve high worker performance, work flexibility, teamwork, loyalty, open communication, employee participation in decision making, feeling of belonging, are the key findings which should be addressed in organizations so that the levels of motivation, self-esteem and morale are maintained high and this will lead to organizational effectiveness.
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Thesis
Keywords
Organizational effectiveness. , Quality of products--Management. , Quality assurance--Management.