Examining motivators of work performance among understaffed general workers at Roan general hospital and Roan school of nursing.
Date
2022-07-16
Authors
Kasoka, Ruth
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Volume Title
Publisher
The University of Zambia
Abstract
The purpose of this study was to examine motivators of work performance among understaffed general workers at Roan general hospital and Roan school of nursing. This study was both quantitative and qualitative in nature. 51 general workers were purposively selected and participated in the study. Data was collected through administering self-constructed questionnaires and interviews. The key findings from the study revealed that job security and appreciation at work of general worker by their superiors were considered the most influential intrinsic motivation factors while extrinsic motivators for work performance were wages/salaries. The study also shows that general workers have developed coping strategies such as running small-scale businesses to sustain themselves .Workers also borrow money from leading institution or seek help to sustain their families. There is a negative relationship between job satisfaction and work performance where the general workers are not satisfied with their work leading to reduced performance. Most general workers continued working because they have no other job alternative as a secure source of income.
The study, therefore, recommends that the hospital authority should come up with motivating factors such as awarding general workers who performs better. It is further recommended that Roan General Hospital and the School of Nursing should request from Ministry of Health the required numbers of general workers and fill the positions so that under-staffing wound be eliminated. Government should employ adequate staff for quality work to be enhanced.
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Keywords
Employee motivation. , Job satisfaction.