An assessment of the quality service provided to children with special education needs in Zambian primary schools.
Abstract
The study was looking at an assessment of the quality
service provided to children with special education needs
marginalized children in Zambian primary schools. Its main
objectives were; to find out how teachers handle children with
special education needs and the strategic plan school
administrators have put in place in providing quality service to
children with special needs. The study was a purely qualitative
and employed a descriptive design. It targeted all primary school
administrators and teachers in primary schools in Lusaka
district. Data was collected using interviews (open ended
questions). The collected data was analyzed using thematic
analysis and the results were as follows: teachers handled
learners with special needs by giving them special attention, this
was done in different ways depending on the attention the
teacher wanted. The study also revealed that most of the teachers
made sure that the learners with special needs were always put in
front of the classroom in order for easy and proper guidance.
The study further revealed that the best strategy that most of the
school administrators used was motivation. Teachers were
motivated by being recognized by the administration through
giving of prizes to teachers who had improved slow learners
capabilities. The study recommended that assessments and
screening for learning disabilities should be carried out in order
to identify learners with learning challenges and be able to meet
their need.
Key words: Children with special needs, strategies, inclusiveness,
quality service
Publisher
International Journal of Research and Scientific Innovation (IJRSI)
Description
Article