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Browsing Education by Subject "Accountability."

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    The legal framework of archives and records management in financial institutions in Zambia.
    (University of Zambia Press, 2014) Hamooya, Chrispin; Njobvu, Benson; Mulauzi, Felesia
    Financial institutions transact locally and internationally. In this regard, there is need to enact comprehensive records and archival legislation to ensure that records emanating from such transactions are managed in an effective manner to protect their integrity. The paper posits that without an effective legislation on financial institutions, issues of transparency and accountability will not be tenable in these institutions. This scenario will not only affect the financial institutions but also the users of these financial institutional. The situations may also lead to financial crimes and other related crimes that thrive on financial transactions. The paper discusses the various legal frameworks for archives and regards management in financial institutions in Zambia and its role in the control and management of. The article was written based on a critical analysis of various anti-crime regulatory frameworks pertaining to banking and finances in Zambia. It was discovered that each regulatory framework had penalties for not managing records in an appropriate manner. The contends that the provisions of the regulatory frameworks in a way encourages appropriate records management and archives administration in financial institutions as they act as a guiding principle to custodians and users of records and archives. The paper concludes that guidelines in financial institutions concerning records and archiving processes, retention periods and all associated legal frameworks though punitive in nature are actually very good as they ensure that financial records in Zambia are managed in an appropriate manner. It was thus recommended that National Archival Institutions’ legislation should have punitive measures in place to ensure that institutions under their mandate adhere to their wishes.
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    Records and archives legislation.
    (Association of Commonwealth Archivist and Records Managers, 2009) Mulauzi, Felesia
    The importance of records and archives cannot be overemphasized. They document essential activities, decisions and evidence of government. Without records and archives, government can neither operate effectively and efficiently nor be accountable to its citizens. Besides, the rights of its citizens including that of the environment, land rights and territorial integrity cannot be protected without records. The future of any nation depends on the past. Past records are used as gateway into the past. Thus governments all over the world require records and archives legislation for compliance and to ensure that records and archives are managed accordingly for posterity and historical purposes. The absence of records and archives legislation to act as a guiding principle to custodians, creators and users of records and archives poses risks that cannot be ignored.
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    Records management practices in the Zambian pension industry.
    (Eastern and Southern Africa Regional Branch of the International Council On Archives (ESARBICA), 2015) Mulauzi, Felesia; Hamooya, Chrispin; Mwale-Munsanje, Velenasi
    The need for organisations to demonstrate good corporate governance remains unquestionable. Effective management of records is a stratagem to realize because it ensures that sound decisions are made based on full, accurate and up-to-date information. Additionally, it ensures that the rationale for decisions are traced, scrutinised and justified as necessary. In spite of the significance of records in organizations, most organisations in Zambia including the pension industry face numerous challenges in as far as records management is concerned. Unless they systematically manage their information recorded in different media, most organisations including the pension industry in Zambia risk punitive damages. The overall aim of this study was to ascertain the records management practices in Zambian pension industry. The study involved both qualitative and quantitative methods. Eighty (80) participants that included senior and middle level managers were drawn from all the four pension institutions in Zambia. To gather primary data, observations to these institutions were conducted. In addition, a semi structured questionnaire was used to gather primary data. The results indicated that 76.3% of the respondents were not aware of any organised records management programme while 80% were not aware of any legislation regulating the management of records. Respondents also noted that records management programmes did not receive adequate support from management though they perceived some benefits of records management such as reduced time and effort spent to retrieve records as well as savings in storage. In terms of challenges, respondents noted that finances allocated to records management programmes were inadequate and that staff did not have adequate training in the area of records management. It was thus recommended that management support the programmes by providing adequate funds as well as train the staff if the pension industry in Zambia was to be efficient and effective in its operations.
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    The role of records managers in the digital age: the Zambian experience.
    (2012-06) Mulauzi, Felesia; Wamundila, Sitali; Mtanga, Naomy; Hamooya, Chrispin
    In the information society, records are generated in many forms including paper and electronic forms. In addition, technology is consistently being used to convert paper records into electronic format presenting a change in a way records have to be managed. In the quest to increase efficiency in business processes in organisations, the management of electronic records is critical. However, the ascendancy of digital records poses a number of challenges in their management including those related to storage and preservation, aspects which fosters easy accessibility and retrieval for posterity. Records managers are challenged to possess specialised skills in handling digital records. They are also faced with the challenge of ensuring knowledge gaps do not exist as a result of poor storage and preservation approaches. One of the problems also confronting records managers in the digital age relates to security of information held in an electronic media and the privacy of records. This paper reviews the role of records managers in the era of Information and Communication Technologies (ICTs), with a specific focus on Zambia. It discusses theories and methodologies that have been developed to ensure the reliability, security, accuracy, authenticity and long term accessibility of digital records. In addition, it highlights the impact of new technologies on records management practices and examines the skills records managers should possess to effectively handle the new technologies as well as digital records. It concludes by recommending that records managers in Zambia should consider adopting contemporary records management practices in order to effectively manage organisational records in various forms.