An investigation into the use of web based application and admission systems in public and private universities in Lusaka province.
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Date
2021
Authors
Mvula, Lois
Journal Title
Journal ISSN
Volume Title
Publisher
The University of Zambia
Abstract
The study aimed at investigating the use of Web Based Application and Admission Systems in Public and Private Universities of Lusaka Province. The study objectives were to explore types of Application and Admissions processes systems used in public and private universities in Lusaka Province, examine challenges faced on the adoption of Web Based Application and Admissions systems and establish measures put in place by universities to drive the adoption of Web Based Application and Admissions systems in public and private universities. A mixed methods approach was used and an exploratory design was used for the study. The population for this study comprised of 80 students, 4 Dean of Student Affairs, 4 Assistant Registrars, and 12 Admission officers making a total of 100 participants in the 2 private and 2 public universities in Lusaka province in Zambia. Semi-structured questionnaire was used to collect data from the respondents, the questionnaires contained both open ended and close ended questions. Thematic analysis was used to analyse qualitative data while quantitative data was analysed using Microsoft excel (Spread sheet) to generate tables of frequencies and percentages which were used in describing distributions of the variables. Findings of the study revealed that manual paper based application and admission systems were still used hence low enrolment in some public universities. Few universities used web based application as acceptance letters are still printed and physically collected by applicants, this because web based application and admission system services were not known by applicants and the stakeholders at large. As a result, the universities prefer
manual paper based application and admission system. The study further revealed that it was difficult for some Public Universities to generate
resources usually this is because of insufficient government funding and most of the funds were consumed by university operating costs (Internet user fees, electricity and water bills etc.). This lead to the shortage of qualified IT personnel in the universities hence creating a backlog of the admissions and application processes of the universities. If these challenges can be looked into, the universities can flourish and compete with the international private and public Universities where admission is concerned. Therefore, universities are required to invest in Internet and sever based infrastructure that can provide an Online web based application and admission to the possible applicants located geographically.
Description
Thesis of Masters Of Information And Communication Technology