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A library model for delivery of library and information services to distance learners at the university of Zambia.
(Zambia Journal of Distance Education, 2021) Kakana, Fabian; Makondo, Francina; Twaambo, Ellah; Imasiku, Inonge; Banda, Boniface; Mundende, Kasonde; Sichilima, Chipefwe; Muleya, Gistered; Simui, Francis; Namangala, Boniface
Although the University of Zambia (UNZA) has a strategic plan that advocates for the provision of both on and off campus learning, there is no clear model in use for the delivery of library services to distance learners. However, introducing a model for distance learners demands analyzing the many factors that need to be taken into account as the University of Zambia Library seeks ways of providing better library services including electronic library and information services. The objective of this study was to establish a suitable model of providing library and information services to UNZA distance learners. The specific objectives were to describe a profile of UNZA distance learners; explore the extent to which UNZA Library information resources and services meet the needs of distance learners; describe the information seeking behavior of distance learners; and propose a policy framework to guide the provision of library and information services to distance learners at UNZA. The study adopted a mixed method research. A semi-structured questionnaire with both closed and open ended questions was used to collect both quantitative and qualitative data from a sample of 351 respondents. The findings of this study reveal that distance learners at UNZA have very little library support available to them and mainly limited to conventional library and information services. In the light of these findings, a blended library support model is proposed to meet distance learners’ information needs.
Academic libraries support of mental health literacy among undergraduate students in Zambia: a review of literature.
(The Library and Information Association of Zambia, 2022) Daka, Kaoma L. ; Mwiinga,Thabiso M. ; Chisunka, Chitundu P. ; Wamundila, Sitali
Student Mental Health Literacy has gained prominence following the effects of the Covid-19 Pandemic in the Higher Education sector. This paper was aimed at exploring how Zambian Academic Libraries can support undergraduate students' Mental Health Literacy (MHL). It specifically sought to find out what their roles, services and potential challenges might be. This was in response to current trends in mostly Western countries where academic libraries are actively promoting mental health literacy among students. The study systematically reviewed 20 publications published in a five-year period, 2017 – 2022. The publications were traced using three (3) databases, namely Google Scholar, Library and Information Science Abstracts (LISA) and Sage Journals, two (2) scholarly social media platforms i.e. Academia.edu and Research gate and some conference proceedings. Thematic Analysis was used to identify major themes and the synthesized findings were presented in narrative form. The study revealed that major roles of academic libraries in supporting undergraduate students' MHL included Leader, Participant and Host. The roles were influenced by how much of their expertise the librarians were able to commit to chosen initiatives or services. Services identified included information campaigns, student mental health literacy corners, Library research guides on mental health, Bibliotherapy, mental health literacy training for library staff, mental health literacy talks and seminars, activities to commemorate mental health, making library processes more effective, use of Reference services and SDI. Emerging themes were identified and a conclusion was drawn.
ACCESS TO AND USAGE OF PRINT SERIAL PUBLICATIONS IN THE UNIVERSITY OF ZAMBIA (UNZA) LIBRARY
(2014-05-21) Miyanda Eness M. Chitumbo, Chipasha Florence Mulundika; Tembo Sarah Gwai, Banda Jason
Abstract This study set out to investigate factors that lead to less usage of serial resources in the University of Zambia Library. It embraced both qualitative and quantitative research methods. Questionnaires and interviews were used to collect data from the field. A total sample size of 170 respondents was used to provide information. Collected data from questionnaires was analysed by Statistical Package for Social Sciences (SPSS), while data from interviews was done manually through content analysis The research revealed that the levels of serials usage are low due to lack of knowledge of serials collection and its services by users, inadequate search skills, insufficient orientation at both 1st year level and later on, unavailability of some information needed by some users, outdated resources, serials collection being a closed access area, etc. In order to improve serial usage the study further revealed that serials collection need to be properly organized according to subjects; employ proactive, qualified and friendly staff to adequately assist, guide and teach users on how to access, retrieve and use journals and other periodicals in the collection; sensitize library users on the importance of journal use and communicate to them about new materials; serials collection should be open-access area; and provide current journals in all subject areas offered at the University.
Agricultural policy since independence
(1989) Wood, Paul A.
Chitumbo, Eness. M. Miyanda and Chewe, P. 2015. ‘Social Media Tools for Library service delivery in Higher learning Institutions: Case of University of Zambia and National Institute of Public Administration Libraries.
(Research Journal of Library Sciences, 2015) Chitumbo, Eness M. Miyanda
This research paper investigated how social media tools (SMTs) can be leveraged to market library services by libraries in higher learning institutions. Questionnaires and interview guides were used in the data collection process from two academic libraries in Zambia, namely; the University of Zambia (UNZA) and National Institute of Public Administration (NIPA) Libraries. Data analysis was done using Statistical Package for Social Science (SPSS) and content analysis. Findings indicate that both librarians and students only used social media for social networking purpose. The study further noted that there were a number of potential challenges such as limited Internet access points, poor Internet connectivity and Lack of awareness of some exiting SMTs by most librarians and users. These need to be resolved for the use of SMTs to be successful. However, nearly all the participants acknowledge the value in using SMTs in library service delivery and hence supported its adoption.
Circulation regulations and their effect on user return of books: the case of university of Zambia library
(International Journal of Library and Information Services, 2021) Banda, Boniface and Chewe, Pailet
The problem of delays in returning library books is common to all categories of library users at the University of Zambia. However, little is known about what causes the delay in returning the borrowed books. To address this gap, the authors investigated circulation policies at Zambia’s leading academic library. The objective was to establish the effect of library regulations on the return of library books. Using a survey method, the study targeted 90 full-time students who were randomly selected. Quantitative data were analyzed using the statistical package for social sciences while qualitative data were coded and analyzed thematically. The results revealed that circulation policies have an effect on returning the borrowed books by users. These findings provide a useful contribution to the dearth of literature on this subject and offer valuable information to inform future planning.
Copyright in Light of Effective Access to Research Information in Digital Era
(Chitumbo, Eness M. Miyanda. 2015. ‘Copyright in Light of Effective Access to Research Information in Digital Era.’ Global Journal of Interdisciplinary Social Sciences, 4(4), pp.6-14. ISSN: 2319-8834, 2015) Chitumbo, Eness M. Miyanda
Introduction: Information forms the foundation of every human activity. People can only make right decisions and participate in national development activities if they have access to relevant information. But how can information be made available in the light of copyright? Objectives: To examined the effectiveness of copyright in addressing interests of rights holders on one hand and information users (Public) on the other. Methods: This was a literature review. The methods of research involved consultation of literature done by different experts. Findings: The study established that copyright is meant to serve the interests of rights owners where “fair use” is to enable authors distribute or sell their work for financial and moral benefits. However, exceptions in the digital environment have been affected by TPMs. To this effect the study recommends the consideration of existing and more exceptions in digital era, Government documents to be in public domain, and promotion of FOSS and open access publishing
Democratization and the challenge of educational provision in Zambia
(University of Zambia, 1991) Lungwangwa, Geoffrey
Education for all by 2015: the Dakar framework of action. A report on the World education forum held in Dakar, Senegal 26th-286h April 2000
(University of Zambia, 2000) Lungwangwa, G
Effectiveness of Library Practicum in linking theory and practice: case of the of University of Zambia and Mulungushi University Libraries
(International Journal of Multidisciplinary and Current Educational Research (IJMCER), 2020) Musonda,Yolam; Zulu, Zachary; Chewe, Pailet
Library practical training is a supervised, hands‐ on practice in various library duties and functions. This paper explores the effectiveness of library practical training in linking theory and practice. The study used a survey method in which a questionnaire was the main data collection tool. Third year students from the Department of Library and Information Science on practical training during the 2018/19 academic year participated in the study. A sample size of 110 respondents was purposively selected. Data was analysed using the Statistical Package for Social Sciences. The results revealed that practical training was a very effective and highly relevant educational experience appreciated by students and lived up to their expectations in linking theory and practice. Inadequate practical training duration, overcrowding of students in one institution due to the limited places for attachments in other institutions and a general lack of motivational incentives in most host institutions were the main challenges reported by respondents. This study is the first of its kind on library practicum in Zambia. It is hoped that the findings will be helpful in designing enhanced and more effective library practical training programs in Zambia as well as in other developing countries.
Elites, incrementalism and educational policy-making in post-independence Zambia
(1985) Lungu, Gatian F
Enhanced Library Services Through Social Media in the Age of Covid-19 Pandemic: An Anecdote of Academic Libraries in Zambia
(Libraries at University of Nebraska-Lincoln, 2020-11-12) Zulu, Zachary; Chewe, Pailet; Chitumbo, Eness; Musonda, Yolam
The purpose of this study was to investigate the potential of using social media as a tool for promoting value addition and the enhancement of library services in the age of COVID-19 pandemic in two academic libraries in Zambia. Despite the growing mass of literature on social media usage in academic libraries globally, there is a dearth of research in Zambia on this emerging subject. The study used a survey method and the research instrument was an online questionnaire involving 22 academic librarians drawn from two public universities in Zambia, namely; the University of Zambia and Mulungushi University. Findings show that the use of social media for service delivery was nonexistent. Facebook and WhatsApp were the most prominent apps used for social networking among librarians. 86.3% of the respondents were of the view that the adoption of social media needed a cautious approach. 90% of the respondents had positive perceptions of the usefulness of social media in the era of the COVID-19 pandemic. Nonetheless, inadequate social media literacy skills, hesitancy among library staff, and poor technological infrastructure were perceived to be hindrances. The study advocates for social media literacy and the provision of a robust technological infrastructural base anchored on strong social media policies. This study provides library practitioners and students of Library and Information Science (LIS) with suggestions for how librarians, can use social media to improve audience engagement, create a community of users, and enhance the library's profile.
An Evaluation of Library Support Services for Distance Education Students at University of Zambia
(2010-09-20) Kakana, Fabian
Distance education is one of the most popular forms of education offered world wide to those students who have had no opportunity to enroll full time in various educational institutions including universities. Distance education is also seen to be cost effective especially in developing countries such as Zambia which do not have adequate educational infrastructure to support the growing population in need of education. The University of Zambia is one of those educational institutions of higher learning in Zambia that has been offering distance education for more than 40 years. In recent past, the university has witnessed a sharp increase in the number of people that have enrolled as distance students. The records obtained from the Directorate of Distance Education, shows an increase of distance learners’ from 314 during 1996/7 academic year to 1165 during 2003/4 academic year [1]. This upswing in the number of distance learners has necessitated the university management to institute a number of reforms to improve the capacity of Directorate of Distance Education so that it can stand the pressure of serving the increased number of distance education students. However, these reforms have not included library services for distance education programmes at the institution. This survey therefore presents the findings of the research conducted on the existing library services support for distance education students at University of Zambia (UNZA). The main objective of the research was to evaluate the University of Zambia’s provision of library and information services to its distance learners and the extent to which these services meet the needs of the learners. The study was done with a view to suggesting ways in which library information provision to distance students at UNZA could be improved. Data collection was done at UNZA in Lusaka-Zambia. A total number of 66 people (respondents) were interviewed in this survey. 46 were members of staff working at UNZA who included lecturers, Directorate of Distance Education staff, Central Administration staff and Library staff. The distance education students interviewed were 20 from Lusaka and the Copper belt. The findings of the study revealed that the University of Zambia Library has problems in meeting the information needs of distance learners. The University Library for instance, does not have regional Libraries to carter for those students living in far places. The study also revealed that very few reforms have taken place in the library to improve distance learners access to information. The Library has almost no cooperation with other Libraries in the country and only coordinates with Directorate of Distance Education （DDE）during residential schools in providing short library orientations to distance education students. In addition, no information literacy courses are offered to distance education at UNZA thus making it difficult for students to search for information independently. As a result, Distance learners largely depend on printed teaching materials and book extracts prepared by their lecturers. Recommendations concerning the need of library cooperation, resource sharing, use of Information Telecommunication Technologies (ICTs) and user education programmes have been highlighted as some of the measures that can improve students’ accessibility to library resources at the University of Zambia
Faculty perception of Moodle software as a teaching tool at the University of Zambia
(Zambia ICT Journal, 2018) Chewe, Pailet
In the existing educational milieu in the world today, there is an increasing application of electronic learning software in the delivery of tertiary education. However, one critical issue in the successful deployment of electronic learning platforms in teaching and learning is dependent on lecturers’ ability and commitment to accept and use the systems. This paper describes the results of a questionnaire survey among academics at the University of Zambia in the aftermath of the implementation of Moodle software. The survey aimed to gather perceptions of lecturers toward the use of Moodle online environment, from which future practice could be informed. In this regard, the researcher used a survey design method with a sample of 42 respondents conveniently selected for this study. The survey was carried out in the third term of the 2017 academic calendar. Quantitative data was analysed with the help of Statistical Package for Social Sciences (SPSS version 20). The main findings were that there were low adoption levels of Moodle as a supplementary mode of lesson delivery and that a limited number of respondents agreed that Moodle had helped them improve their teaching, indicative that academics were still in a period of transition from shallow systems compliance to deep pedagogical change. Overall, the experience showed that the move to Moodle needs careful planning and communication and must be part of a wider strategy to integrate e-learning solutions throughout course design and institutional culture. Nevertheless, respondents indicated their willingness to participate in programmes to equip them with the requisite skills that would make them proficient in using Moodle. The main obstacles to the integration of Moodle were limited knowledge of Moodle functionalities on the part of the faculty and slow internet speed. These findings may be used to develop e-learning support structures critical to effective implementation of Moodle as an integral part of the teaching and learning process. With continuous promotion and training of Moodle usage among the lecturers and students and increased training of faculty members coupled with improved broadband connectivity, Moodle holds the prospect for diversifying e-learning experiences that can support faculty members’ professional learning outcomes.
The geography of development and underdevelopment and its relevance to Zambia: A conceptual framework
(University of Zambia, 1981) Kajoba, Gear M.
The geography of development and underdevelopment and its relevance to Zambia:A conceptual framework
(University of Zambia,Department of Geography, 1981) Kajoba, G.M.
The growth of a wage-earning labour force in Colonial Zambia
(University of Sussex, 1970) Henderson, Ian
Harnessing Online Resources for Distance Learning at the University of Zambia
(The International Journal of Multi-Disciplinary Research, 2017) Chitumbo, Eness M. Miyanda; Chewe, Pailet
Purpose: The purpose of this study was to investigate how the integration of institutional electronic resources into distance learning can improve usage of e-resources at the University of Zambia. The study also ascertained the value and ease of use of remote access towards aiding distance students access institutional e-resources as well as the user-friendliness of the databases to enable users retrieve relevant information within reasonable time. Methods: The study adopted a case survey design and used both quantitative and qualitative methods of research. Structured questionnaires were used to collect responses from a purposively selected sample of 60, drawn from a total population of 12,500 distance learning students registered under the Institute of Distance Education. The statistical package for the social sciences (SPSS) software was used to analyse quantitative data into frequencies and percentages and content analysis was used to analyse qualitative data sets. Findings: The study established that the majority of the respondents were aware of and used e-resources for academic purposes, hence rated the electronic databases highly. It was further established that they encountered a number of technologically related barriers. E.g. Insufficient computers, slow Internet connectivity, lack of ICT skills, etc. The results also indicated that remote access was a useful information retrieval tool. Most students were in support of integrating online resources into distance learning programs because of the potential benefits that comes with it. Research value: It is hoped that the findings of this study will help UNZA capture the challenges distance learning students face as they interact with the remote access tool, hence help the institution to appropriately respond to these challenges.
The impact of the structural adjustment program on education in Zambia
(University of Zambia, 1994) Lungwangwa, Geoffrey
In praise of administrative Theory
(University of Zambia, 1981) Lungu, Gatian F.

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