An assessment of BBA students’ perspectives on the usefulness of Moodle learning management system at ZCAS University.
Date
2025
Authors
Buumba, Muntanga Dubeka
Journal Title
Journal ISSN
Volume Title
Publisher
The University of Zambia
Abstract
The study assessed students’ perspectives on the usefulness of Modular Object-Oriented Dynamic Learning Environment (Moodle) at ZCAS University. The objectives were: to find out students’ perspectives towards use of Moodle; assess students’ usage of Moodle; identify students’ perceived benefits of using Moodle; and establish challenges students faced in using Moodle at ZCAS University. Explanatory Sequential Design was used supported by both qualitative and quantitative approaches. Questionnaires and semi-structured interview guides were used for 307 study participants that comprised of students pursuing Bachelor of Business Administration from the first year to fourth year. All participants were purposively and randomly selected. Quantitative data was analyzed using SPSS and Excel. Qualitative data was analyzed thematically. The study found that majority students had intermediate ICT competence with few others identifying as experts. Students also perceived Moodle as a useful eLearning platform tool as it improved their access to academic information and resources. Students used Moodle because they had no choice since the lecturers posted their work on the platform. Findings also revealed challenges such as lack of proper orientation to students in the use of Moodle, delays or lack of feedback from some lecturers and lack of stable and reliable internet connectivity. The study concluded that students were generally ICT competent, and this helped them navigate and support peers on Moodle despite inadequate orientation on to use the platform. It was recommended that ZCAS University should adequately orient and train lecturers and students on the use of Moodle as an eLearning platform to help both parties navigate Moodle with ease, improve its feedback mechanism, invest in ICT infrastructure and add more exciting features that require little assistance to use on the Moodle portal.
Description
Thesis of the Master of Library and Information Science