Eavaluating the effect of continuous training as a way of enhancing employee performance using a rating system that rewards superior performance and initiative: a case study of Zambia airports corporation limited.
| dc.contributor.author | Chirambo, Mable Misozi | |
| dc.date.accessioned | 2024-04-04T14:32:12Z | |
| dc.date.available | 2024-04-04T14:32:12Z | |
| dc.date.issued | 2023 | |
| dc.description | Thesis of Master of Business Administration in General | |
| dc.description.abstract | This study aimed to investigate the effects of continuous training on employee performance through a Performance Management System (PMS) that rewards superior performance and initiative. Data was collected from a sample of 88 employees using both quantitative and qualitative research methods to understand the connections between variables. The study found that challenges faced by employees, such as lack of time, unapproved training needs, and lack of support from departments, were similar to those experienced by aviation professionals in other countries. The study also found that continuous training has positive effects on employee performance at Zambia Airport Corporation Limited, Lusaka. The research concluded that management should prioritize training as it is a major confidence booster for employees and directly improves their overall performance. Management must take a proactive role in motivating and influencing employees to take part in continuous training activities and ensure fair selection reflective of employee needs. Additionally, affiliated organizations should enable members to apply for grants and scholarships to help overcome financial barriers that prohibit participation in continuous training. Continuous training programs are essential in increasing employee performance and overall profitability of the organization. It is recommended that training be conducted regularly to ensure employees have necessary engagement for process change, innovation, better performance, and job enthusiasm. The study suggests that questions focused on employee training engagement, candidate selection, training delivery formats, and training applicability to respondents' jobs can provide in-depth knowledge on this subject. Ensuring that employees who need training have access to it yields improved results in their abilities to carry out required tasks effectively. | |
| dc.identifier.uri | https://dspace.unza.zm/handle/123456789/8519 | |
| dc.language.iso | en | |
| dc.publisher | The University of Zambia | |
| dc.title | Eavaluating the effect of continuous training as a way of enhancing employee performance using a rating system that rewards superior performance and initiative: a case study of Zambia airports corporation limited. | |
| dc.type | Thesis |