Implications of dual relationship between a counsellor and a client in three selected health centres in Lusaka district

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Date
2020
Authors
Kamanga, Elina
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Publisher
The University of Zambia
Abstract
This study examined the implications of dual relationships amongst the counselors and clients at the three selected health centers at Mtendere, Chelstone and Chainama Hospital. The study used qualitative methods of data collection and analysis. The main research used was questionnaire and interview guides Data was collected through questionnaires which were administered to clients and counsellors. Among the major findings of the study with regard to, implications of dual relationship amongst counsellors and clients. Themes found in the data of the present study indicated that Dual relationship amongst clients and counsellors contributed to a low turnout of clients accessing counselling services. Dual relationships lead to lack of protection of the therapeutic relationship. There was loss of confidence in the clients, as this was immoral and clients were insecure in areas which were considered to be ethical in dealing with safety. In fact, most evidence suggested that, in most cases, client’s faced higher risk during treatment due to negativity of dual relationship. Professional training also highlighted that boundary crossing was likely to affect client’s right and also caused unjust sexual contacts. The study has established that the negative effects of dual relationship have led to compromise in the counselling services. Therefore, the researcher recommends that Government becomes proactive in the counselling services.
Description
Thesis of Master of Science in Counseling.
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