Challenges in the implementation of quality assurance mechanisms at the university of Zambia.
| dc.contributor.author | Shanziwe, Abesi Mijere; Harrison, Daka; Mukuka, Lydia, Mulenga – Hagane; Ireen, Bwembya; Boniface, Banda; Friday, Chazanga and Mulenga-Hagane, Mukuka Lydia. | |
| dc.date.accessioned | 2025-07-09T11:20:01Z | |
| dc.date.available | 2025-07-09T11:20:01Z | |
| dc.date.issued | 2025 | |
| dc.description | Article in Journal of Innovations in Teaching and Learning, 2025, Vol. 5, No. 1, 68-76 | |
| dc.description.abstract | The study examined the implementation challenges faced by both academic and administrative staff of quality assurance mechanisms at the University of Zambia. The study employed a convergent parallel mixed methods design, collecting quantitative data through questionnaires from 89 academic staff and qualitative data through interviews with 10 administrative staff and 5 Quality Assurance Directorate personnel and 5 students in leadership. Data analysis included descriptive statistics, correlation analysis, multiple regression and thematic analysis. Findings revealed that resource constraints emerged as the predominant implementation challenge (84.27%). Qualitative findings revealed improved role clarity and streamlined processes attributed to quality systems, but severe understaffing and infrastructure limitations hindered implementation. Based on these findings, the study recommends implementing a tiered quality assurance training framework and establishing a decentralized quality assurance support structure with designated officers in each school. Keywords: Quality Assurance, Higher Education, Staff Perceptions, Academic Performance, Institutional Effectiveness | |
| dc.identifier.uri | https://dspace.unza.zm/handle/123456789/9263 | |
| dc.language.iso | en | |
| dc.publisher | Science and Education Publishing | |
| dc.title | Challenges in the implementation of quality assurance mechanisms at the university of Zambia. | |
| dc.type | Article |