An investigation of the internal controls for Zambia Airports Corporation limited financial performance.
| dc.contributor.author | Munkasu, Hawthorn | |
| dc.date.accessioned | 2024-09-04T07:21:15Z | |
| dc.date.available | 2024-09-04T07:21:15Z | |
| dc.date.issued | 2024 | |
| dc.description | Thesis of Master of Business Administration General. | |
| dc.description.abstract | The study investigated internal controls for Zambia Airports Corporation Limited financial performance. This was necessitated by the observance of weaknesses in internal controls and financial performance of selected parastatal bodies in Auditors General’s report for the year ended 31st December, 2020. Specific objectives were to assess the effectiveness of internal controls, assess the financial performance and establish the relationship between internal controls and financial performance. The study used mixed method research approach which utilized both quantitative and qualitative data from Lusaka based employees at Kenneth Kaunda International Airport and Zambia Airports Headquarters. Purpose sampling technique was used to achieve the study objectives. Targeted sample size was 105 out of the 2021, 1050 list of Zambia Airports Corporation Limited employees. Quantitative data was analyzed by means of descriptive statistics and inferential statistics. Qualitative data was analyzed using thematic data analysis by examining themes within data. Quantitative data was collected using questionnaires. The response rate was 93% implying that 98 questionnaires were received for analysis. Qualitative data from five managers was collected using interview guide. The overall outcome from most respondents on the first specific objective was that internal controls at Zambia Airports Corporation Limited were moderately effective. This implies that it satisfied the minimum requirements for internal controls effectiveness best practices. The outcome on the second specific objective was that most respondents were of the view that Zambia Airports Corporation Limited failed to achieve its profit and revenue targets for the past three years. This implies that financial performance was poor for the past three years. The outcome on the main (third specific) objective was that internal controls help achieve profit and revenues targets. This implies a positive relationship between internal controls and financial performance at Zambia airports. To improve Zambia Airports Corporation Limited financial performance, it was recommended that management considers strengthening its internal controls by responding timely to evaluated risks, ensure risk management committee worked closely with internal audit committee, provide regular feedback on financial performance to its employees, conduct awareness workshop on internal controls and its importance to its employees, and ensure internal audit unit was adequately staffed. | |
| dc.identifier.uri | https://dspace.unza.zm/handle/123456789/8866 | |
| dc.language.iso | en | |
| dc.publisher | The University of Zambia | |
| dc.title | An investigation of the internal controls for Zambia Airports Corporation limited financial performance. | |
| dc.type | Thesis |