Library

Permanent URI for this community

http://41.63.25.24:4000/handle/123456789/92

Browse

Browsing Library by Author "Banda, Boniface and Chewe, Pailet"

Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    Circulation regulations and their effect on user return of books: the case of university of Zambia library
    (International Journal of Library and Information Services, 2021) Banda, Boniface and Chewe, Pailet
    The problem of delays in returning library books is common to all categories of library users at the University of Zambia. However, little is known about what causes the delay in returning the borrowed books. To address this gap, the authors investigated circulation policies at Zambia’s leading academic library. The objective was to establish the effect of library regulations on the return of library books. Using a survey method, the study targeted 90 full-time students who were randomly selected. Quantitative data were analyzed using the statistical package for social sciences while qualitative data were coded and analyzed thematically. The results revealed that circulation policies have an effect on returning the borrowed books by users. These findings provide a useful contribution to the dearth of literature on this subject and offer valuable information to inform future planning.
  • Thumbnail Image
    Item
    Social media mediated library services during coronavirus (COVID-19) pandemic lockdown: a case of university of Zambia library.
    (Library Philosophy and Practice, 2022) Banda, Boniface and Chewe, Pailet
    Between March and May 2020, Zambia was under a COVID-19 pandemic lockdown. Amidst this lockdown, libraries migrated most of their services online. This development resulted in an increased adoption of social media for delivering library services. However, little is known about the usefulness of social media for library service delivery at the University of Zambia during the lockdown. To address this gap, this study investigated how the library deployed social media to support the core business of its parent institution during the lockdown. Using a questionnaire, data was collected from 50 respondents. Quantitative data were analyzed using the statistical package for social sciences while qualitative data were coded and analyzed thematically. Results show that WhatsApp (100%) was the most popular tool followed by Facebook (98%). This study makes noteworthy practical contributions and valuable information to inform future planning.