Assessing the effect of induction on new employees in relation to job performance: a case study of Livingstone central hospital, Zambia.

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Date
2024
Authors
Siame, Emmanuel
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The University of Zambia
Abstract
Induction is critical to the organization's success and a significant emphasis for most Human Resource Departments worldwide, regionally, and nationally. The study examined the effect of induction training of new employees in relation to their job performance at Livingstone Central Hospital. The study population was 551 employees from whom a sample of 232 respondents was drawn. A case study design with mixed methods approach was used. Respondents were chosen using convenient sampling method and a semi-structured questionnaire with 5 scale Likert and open-ended questions was used to collect quantitative and qualitative data. Data analysis was conducted using SPSS for quantitative data while qualitative data was analysed using thematic analysis. A 75% response rate was attained in the study. Results of the study revealed that theoretical knowledge induction had a significant positive effect on improving the work performance of new employees at LCH while practical and integration induction had no significant effect on the work performance of new employees. The study therefore, concluded that theoretical knowledge induction led to significant improvement in work performance of new employees while practical and integration knowledge induction had no significant effect on improving employee performance at LCH. The study recommended that induction training programs should be continued consistent process for all new employees; New employees must participate fully in the induction process; The induction period specified in the training policy must be followed, so that a newly recruited employee, transferred, promoted, or re-categorized employee is inducted within the specified time. Further research was recommended to be conducted in other hospitals and private institutions and conduct a comparative analysis study on induction.
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Thesis of Master of Science in Human Resource Management.
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