SMEs and export trading in Zambia : examining the role of Zambia development agency’s training on export readiness.
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Date
2023
Authors
Kapapa, Tikwa
Journal Title
Journal ISSN
Volume Title
Publisher
The University of Zambia
Abstract
This research examines the impact of entrepreneurial training provided by the Zambia Development Agency (ZDA) on the sales performance of Small and Medium Enterprises (SMEs) engaged in export trading in Zambia. Employing a mixed-method approach, the study surveyed 89 trained SMEs out of a population of 132 registered SMEs based in Lusaka who underwent ZDA's training program in 2022 and 2023. Findings indicate that the training equips entrepreneurs with skills necessary for international competition, with trained SMEs demonstrating higher levels of awareness of international trade regulations and compliance. Despite facing challenges such as lack of capital, currency fluctuation, and high business costs, trained SMEs show a propensity for market expansion and product diversification. The study underscores the positive impact of ZDA's training on SME performance in export trading, emphasizing the need for continuous support,
innovation, and collaboration to sustain success in global markets. It recommends future research to explore longitudinal impacts, conduct comparative analyses, and leverage digitalization for enhanced effectiveness.
Description
Thesis of Master of Business Administration.